Mount Holly Church’s AI Chatbot Usage policy governs the use of Olly, the artificial intelligence chatbot (the “Virtual Assistant”) on the Mount Holly Church website (the “Website”). You agree to comply with this policy by interacting with the Virtual Assistant.

Purpose of the Virtual Assistant.

The Virtual Assistant is designed to provide information based on a preprogrammed knowledge database curated by a physical human representing Mount Holly Church. The knowledge database includes files, documents, and content relevant to Mount Holly Church’s services, events, offerings, and further information.

Limitations of the Virtual Assistant.

Information source.

The responses generated by the Virtual Assistant are solely based on the preprogrammed knowledge database. The Virtual Assistant does not access external sources of information, so answers may not always be accurate, complete, or up-to-date.

Automated responses.

The Virtual Assistant’s responses are automated and should not be considered definitive or authoritative. Users are encouraged to review the information the Virtual Assistant provides by visiting the Website’s relevant sections.

Review and improvement.

A designated church representative will review all chat interactions between users and the Virtual Assistant to improve the Virtual Assistant’s performance over time. This review process is intended to enhance the quality and accuracy of the responses provided.

User guidelines.

Users should never submit personally identifiable information (PII) while interacting with the Virtual Assistant. The Virtual Assistant does not collect PII from users. Users are encouraged to review Mount Holly Church’s Privacy Policy to understand what information may be collected while using the Website, including interactions with the Virtual Assistant.

Legal disclaimer.

Mount Holly Church is not liable for any inaccuracies or incomplete information the Virtual Assistant provides. Users should exercise discretion when relying on the information provided. Mount Holly Church reserves the right to modify this policy at any time and without notice. Continued use of the Virtual Assistant constitutes acceptance of such changes.

By using the Virtual Assistant, you acknowledge that you have read, understood, and agree to abide by this AI Chatbot Usage policy. If you do not agree with some or all parts of this policy, do not use the Virtual Assistant. If you have questions or concerns about this policy or the Virtual Assistant, please contact Brandon Adams at badams@mhly.ch.